Stores / Banana Republic Factory

Banana Republic Factory return policy

Qualifying items can be returned within 30 days, with free returns by prepaid mail label or in store.

30days from delivery
Refund
Refunded to the original payment method; card refunds can take up to 10 extra business days to post.
Cost to return
Free for qualifying items; $6 per mailed package for non-Encore members.

Sale and final-sale items

  • Final sale: Final sale items
  • Final sale: Items sold and shipped by third-party sellers (mail-back only, unless marked final sale)

US vs Canada

Banana Republic Factory doesn't sell online in Canada.

Bought something from Banana Republic Factory?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Banana Republic Factory?

30 days, counted from the day it's delivered.

Does Banana Republic Factory charge for returns?

Free for qualifying items; $6 per mailed package for non-Encore members.

How does Banana Republic Factory refund a return?

Refunded to the original payment method; card refunds can take up to 10 extra business days to post.

Can I return sale or final-sale items to Banana Republic Factory?

These can't be returned: Final sale items; Items sold and shipped by third-party sellers (mail-back only, unless marked final sale).

How do I know if my Banana Republic Factory order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Banana Republic Factory's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.