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Bassett Furniture return policy

Custom and made-to-order furniture can't be returned, non-custom accessories can be returned within 30 days, and clearance and flash sale items are final sale.

30days from your order
Refund
Full refund to the original payment method for returned finish samples and accepted items.
Cost to return
15% restocking fee on non-custom furniture cancellations; 30% restocking fee on non-custom rug returns per the US page (the Canadian page lists 15%).

Sale and final-sale items

  • Final sale: Custom or made-to-order products
  • Final sale: Custom rugs (cancellable only within 24 hours)
  • Final sale: Clearance items
  • Final sale: Flash sale items
  • Final sale: Non-Benchmade finish samples

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from order
Cost to return
15% restocking fee on non-custom furniture cancellations; 30% restocking fee on non-custom rug returns per the US page (the Canadian page lists 15%).

Bought something from Bassett Furniture?

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Common questions

How long do I have to return something to Bassett Furniture?

30 days, counted from your order date.

Does Bassett Furniture charge for returns?

15% restocking fee on non-custom furniture cancellations; 30% restocking fee on non-custom rug returns per the US page (the Canadian page lists 15%).

How does Bassett Furniture refund a return?

Full refund to the original payment method for returned finish samples and accepted items.

Can I return sale or final-sale items to Bassett Furniture?

These can't be returned: Custom or made-to-order products; Custom rugs (cancellable only within 24 hours); Clearance items; Flash sale items; Non-Benchmade finish samples.

Is Bassett Furniture's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: 15% restocking fee on non-custom furniture cancellations; 30% restocking fee on non-custom rug returns per the US page (the Canadian page lists 15%). (Not confirmed on the store's site.)

How do I know if my Bassett Furniture order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Bassett Furniture's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.