Stores / Bath & Body Works
Bath & Body Works return policy
Website purchases in new, gently used, or defective condition can be returned within 90 days of purchase, either in a US store or by mail.
- Refund
- Original payment method within 90 days; merchandise credit after 90 days.
- Cost to return
- Not confirmed on the official page excerpt I could access.
Sale and final-sale items
- Final sale: Final sale items
- Final sale: Gift cards
- Final sale: Shipping charges
- Final sale: Free gifts with purchase
- Final sale: Products bought from authorized sellers such as Amazon or social channels
US vs Canada
Bath & Body Works doesn't sell online in Canada.
Bought something from Bath & Body Works?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Bath & Body Works?
90 days, counted from your order date.
Does Bath & Body Works charge for returns?
Not confirmed on the official page excerpt I could access.
How does Bath & Body Works refund a return?
Original payment method within 90 days; merchandise credit after 90 days.
Can I return sale or final-sale items to Bath & Body Works?
These can't be returned: Final sale items; Gift cards; Shipping charges; Free gifts with purchase; Products bought from authorized sellers such as Amazon or social channels.
How do I know if my Bath & Body Works order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Bath & Body Works's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.