30days from shipping
- Refund
- Original payment method
- Cost to return
- Restocking fee on all returns and exchanges (see policy)
Sale and final-sale items
- Final sale: Final Sale items
Good to know
- Holiday orders (Nov 18-Dec 25) get 45 days.
US vs Canada
Checked on Billabong's Canada site.
- Window
- 30 days from shipping
- Cost to return
- Email customerservice@billabong.com for returns from outside the US
- Free return offers exclude orders shipped to Canada.
Bought something from Billabong?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Billabong?
30 days, counted from the day it ships.
Does Billabong charge for returns?
Restocking fee on all returns and exchanges (see policy)
How does Billabong refund a return?
Original payment method
Can I return sale or final-sale items to Billabong?
These can't be returned: Final Sale items.
Is Billabong's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Email customerservice@billabong.com for returns from outside the US.
How do I know if my Billabong order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Billabong's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.