30days from delivery
- Refund
- Original payment method
- Cost to return
- Free (continental US, label in the box)
Sale and final-sale items
- Final sale: Gift cards
Good to know
- Converse By You custom shoes can also be returned within 30 days
US vs Canada
Checked on Converse's Canada site.
- Window
- 30 days from delivery
- Cost to return
- $10 restocking fee unless you added Return Coverage
- Only converse.ca purchases can be returned under this policy.
Bought something from Converse?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Converse?
30 days, counted from the day it's delivered.
Does Converse charge for returns?
Free (continental US, label in the box)
How does Converse refund a return?
Original payment method
Can I return sale or final-sale items to Converse?
These can't be returned: Gift cards.
Is Converse's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $10 restocking fee unless you added Return Coverage.
How do I know if my Converse order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Converse's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.