Stores / Connect
Connect return policy
Return requests must be started within 30 days of purchase for a refund to the original payment method.
- Refund
- Original payment method
- Cost to return
- Customer pays return shipping (non-refundable)
Sale and final-sale items
- Final sale: Gift purchases
Canada vs US
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Customer pays return shipping (non-refundable)
Bought something from Connect ?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Connect ?
30 days, counted from your order date.
Does Connect charge for returns?
Customer pays return shipping (non-refundable)
How does Connect refund a return?
Original payment method
Can I return sale or final-sale items to Connect ?
These can't be returned: Gift purchases.
Is Connect 's return policy different in the US?
In the US: 30 days to return it. Cost to return: Customer pays return shipping (non-refundable). (Not confirmed on the store's site.)
How do I know if my Connect order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Connect 's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.