14days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Final sale: Items marked final sale
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- See the refund policy
Bought something from Dear Frances?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Dear Frances?
14 days, counted from the day it's delivered.
Does Dear Frances charge for returns?
See the refund policy
How does Dear Frances refund a return?
Original payment method
Can I return sale or final-sale items to Dear Frances?
These can't be returned: Items marked final sale.
Is Dear Frances's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: See the refund policy. (Not confirmed on the store's site.)
How do I know if my Dear Frances order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Dear Frances's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.