Stores / DedCool
DedCool return policy
Unopened fragrance bottles can be returned within 30 days of receiving the order, with a $5 restocking fee.
- Refund
- Not stated
- Cost to return
- $5 restocking fee
Sale and final-sale items
- Final sale: Travel fragrances
- Final sale: Incense
- Final sale: Balm sticks
- Final sale: Samples
- Final sale: Sample packs
- Final sale: Candles
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- $5 restocking fee
Bought something from DedCool?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to DedCool?
30 days, counted from the day it's delivered.
Does DedCool charge for returns?
$5 restocking fee
How does DedCool refund a return?
Not stated
Can I return sale or final-sale items to DedCool?
These can't be returned: Travel fragrances; Incense; Balm sticks; Samples; Sample packs; Candles.
Is DedCool's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $5 restocking fee. (Not confirmed on the store's site.)
How do I know if my DedCool order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: DedCool's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.