Stores / Dillard's
Dillard's return policy
Dillard's accepts returns of eligible online and in-store purchases within 30 calendar days of the purchase date, with free in-store returns at most locations.
- Refund
- Original tender including sales tax, or Dillard's merchandise credit at the customer's choice
- Cost to return
- Free in-store (not at Clearance Centers); mailed returns cost shipping, with a reported $9.95 label fee
Sale and final-sale items
- Final sale: Clearance marked down 65% or more
- Final sale: Items with an additional discount on top of a sale price
- Final sale: Personalized merchandise
US vs Canada
Dillard's doesn't sell online in Canada.
Bought something from Dillard's?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Dillard's?
30 days, counted from your order date.
Does Dillard's charge for returns?
Free in-store (not at Clearance Centers); mailed returns cost shipping, with a reported $9.95 label fee
How does Dillard's refund a return?
Original tender including sales tax, or Dillard's merchandise credit at the customer's choice
Can I return sale or final-sale items to Dillard's?
These can't be returned: Clearance marked down 65% or more; Items with an additional discount on top of a sale price; Personalized merchandise.
How do I know if my Dillard's order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Dillard's's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.