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evo return policy

Most items sold at evo.com can be returned within 366 days of purchase if unused, with tags and manufacturer packaging, unless marked Final Sale.

366days from your order
Refund
Original payment method; evo gift card if the original payment method is no longer valid.
Cost to return
Free drop-off at any US store; evo's prepaid shipping label fee (reported as $7) is deducted from the refund.

Sale and final-sale items

  • Final sale: Closeout items clearly marked Final Sale
  • Final sale: Used or damaged items
  • Final sale: Gift cards
  • Final sale: Mounted skis
  • Final sale: Climbing harnesses, ropes, helmets, carabiners
  • Final sale: Freight items cannot be returned in-store

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
366 days from order
Cost to return
Free drop-off at any US store; evo's prepaid shipping label fee (reported as $7) is deducted from the refund.

Bought something from evo?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to evo?

366 days, counted from your order date.

Does evo charge for returns?

Free drop-off at any US store; evo's prepaid shipping label fee (reported as $7) is deducted from the refund.

How does evo refund a return?

Original payment method; evo gift card if the original payment method is no longer valid.

Can I return sale or final-sale items to evo?

These can't be returned: Closeout items clearly marked Final Sale; Used or damaged items; Gift cards; Mounted skis; Climbing harnesses, ropes, helmets, carabiners; Freight items cannot be returned in-store.

Is evo's return policy different in Canada?

In Canada: 366 days to return it. Cost to return: Free drop-off at any US store; evo's prepaid shipping label fee (reported as $7) is deducted from the refund. (Not confirmed on the store's site.)

How do I know if my evo order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: evo's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.