Stores / Express
Express return policy
Returns with a receipt or order number within 30 days of delivery.
- Refund
- Original payment method
- Cost to return
- $6.99 deducted for their return label; free in US stores
Sale and final-sale items
- Final sale: $6+ clearance items (online only)
- Final sale: Items marked Final Sale
Good to know
- No online exchanges
US vs Canada
Checked on Express's Canada site.
- Window
- 60 days from order
- Cost to return
- Call (888) EXP-1980 for return instructions (Canada returns address on the policy)
Bought something from Express?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Express?
30 days, counted from the day it's delivered.
Does Express charge for returns?
$6.99 deducted for their return label; free in US stores
How does Express refund a return?
Original payment method
Can I return sale or final-sale items to Express?
These can't be returned: $6+ clearance items (online only); Items marked Final Sale.
Is Express's return policy different in Canada?
In Canada: 60 days to return it. Cost to return: Call (888) EXP-1980 for return instructions (Canada returns address on the policy).
How do I know if my Express order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Express's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.