Stores / Five Below
Five Below return policy
Unopened or defective items can be returned within 90 days of purchase, with a receipt or online order confirmation.
- Refund
- Full refund to the original payment method
- Cost to return
- Free at stores; mail returns (ship-to-home orders only) cost not stated on official page
Sale and final-sale items
- Final sale: Gift cards
- Final sale: Bulk orders (separate bulk return policy)
US vs Canada
Five Below doesn't sell online in Canada.
Bought something from Five Below?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Five Below?
90 days, counted from your order date.
Does Five Below charge for returns?
Free at stores; mail returns (ship-to-home orders only) cost not stated on official page
How does Five Below refund a return?
Full refund to the original payment method
Can I return sale or final-sale items to Five Below?
These can't be returned: Gift cards; Bulk orders (separate bulk return policy).
How do I know if my Five Below order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Five Below's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.