Stores / Floor & Decor
Floor & Decor return policy
Returns within 90 days of purchase with a valid sales receipt for a refund.
- Refund
- Original payment method; merchandise credit for returns over 90 days or without an original receipt
- Cost to return
- Not stated
Sale and final-sale items
- Final sale: Installed products
- Final sale: Custom orders such as countertops, Treadwell stair parts, and cabinets
- Final sale: Special orders once shipped (customer pays shipping)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 90 days from order
- Cost to return
- Not stated
Bought something from Floor & Decor?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Floor & Decor?
90 days, counted from your order date.
Does Floor & Decor charge for returns?
Not stated
How does Floor & Decor refund a return?
Original payment method; merchandise credit for returns over 90 days or without an original receipt
Can I return sale or final-sale items to Floor & Decor?
These can't be returned: Installed products; Custom orders such as countertops, Treadwell stair parts, and cabinets; Special orders once shipped (customer pays shipping).
Is Floor & Decor's return policy different in Canada?
In Canada: 90 days to return it. Cost to return: Not stated. (Not confirmed on the store's site.)
How do I know if my Floor & Decor order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Floor & Decor's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.