Stores / FRAME
FRAME return policy
Free returns and exchanges on full-price items within 14 days of shipment.
- Refund
- Original payment method
- Cost to return
- Free on full price; $12 restocking fee on sale items
US vs Canada
Checked on FRAME's Canada site.
- Window
- 14 days from shipping
- Cost to return
- Free on full price; $12 restocking fee on sale items
Bought something from FRAME?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to FRAME?
14 days, counted from the day it ships.
Does FRAME charge for returns?
Free on full price; $12 restocking fee on sale items
How does FRAME refund a return?
Original payment method
Can I return sale or final-sale items to FRAME?
FRAME's policy doesn't list any final-sale items.
Is FRAME's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free on full price; $12 restocking fee on sale items.
How do I know if my FRAME order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: FRAME's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.