Stores / Frank And Oak
Frank And Oak return policy
Online orders: request a free return label within 15 days of shipping, then mail it within 2 weeks.
- Refund
- Original payment method
- Cost to return
- Free return shipping in Canada and the US
Sale and final-sale items
- Frank And Oak purchases made during sale events are final sale.
- Final sale: Everything bought during sale events since April 2, 2025
- Final sale: Clearance (prices ending in .97)
- Final sale: Gift cards and face masks
Good to know
- No direct exchanges
Canada vs US
Checked on Frank And Oak's US site.
- Window
- 15 days from shipping
- Cost to return
- Free return shipping in the US too
Bought something from Frank And Oak?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Frank And Oak?
15 days, counted from the day it ships.
Does Frank And Oak charge for returns?
Free return shipping in Canada and the US
How does Frank And Oak refund a return?
Original payment method
Can I return sale or final-sale items to Frank And Oak?
Frank And Oak purchases made during sale events are final sale. These can't be returned: Everything bought during sale events since April 2, 2025; Clearance (prices ending in .97); Gift cards and face masks.
Is Frank And Oak's return policy different in the US?
In the US: 15 days to return it. Cost to return: Free return shipping in the US too.
How do I know if my Frank And Oak order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Frank And Oak's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.