Stores / GoPro
GoPro return policy
GoPro.com accepts returns for a refund within 30 days of receiving an order, no questions asked, if the customer is not fully satisfied.
- Refund
- Refund to the original payment method; original shipping fees are not refunded.
- Cost to return
- Customer may pay return shipping; original shipping fees are non-refundable.
Sale and final-sale items
- Final sale: Items damaged for reasons not covered under warranty
- Final sale: Original shipping fees
- Final sale: Orders not placed on gopro.com (guarantee applies only to gopro.com orders)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Customer may pay return shipping; original shipping fees are non-refundable.
Bought something from GoPro?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to GoPro?
30 days, counted from the day it's delivered.
Does GoPro charge for returns?
Customer may pay return shipping; original shipping fees are non-refundable.
How does GoPro refund a return?
Refund to the original payment method; original shipping fees are not refunded.
Can I return sale or final-sale items to GoPro?
These can't be returned: Items damaged for reasons not covered under warranty; Original shipping fees; Orders not placed on gopro.com (guarantee applies only to gopro.com orders).
Is GoPro's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Customer may pay return shipping; original shipping fees are non-refundable. (Not confirmed on the store's site.)
How do I know if my GoPro order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: GoPro's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.