Stores / Grainger
Grainger return policy
Returns for exchange or refund are accepted within 30 days of the invoice date, with up to one year for unused items in original packaging, except final-sale and sourced products.
- Refund
- Exchange or refund for any reason with proof of purchase; the official page does not specify refund timing or method.
- Cost to return
- Not stated on the official page; restocking fees and other charges may apply.
Sale and final-sale items
- Final sale: Custom items
- Final sale: Purchases made under the Custom Product Center on grainger.com
- Final sale: Special-order items
- Final sale: Emergency response items
- Final sale: Sourced Product items marked Non-Cancellable or Non-Returnable
- Final sale: Other items Grainger designates as Final Sale
US vs Canada
Grainger doesn't sell online in Canada.
Bought something from Grainger?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Grainger?
30 days, counted from your order date.
Does Grainger charge for returns?
Not stated on the official page; restocking fees and other charges may apply.
How does Grainger refund a return?
Exchange or refund for any reason with proof of purchase; the official page does not specify refund timing or method.
Can I return sale or final-sale items to Grainger?
These can't be returned: Custom items; Purchases made under the Custom Product Center on grainger.com; Special-order items; Emergency response items; Sourced Product items marked Non-Cancellable or Non-Returnable; Other items Grainger designates as Final Sale.
How do I know if my Grainger order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Grainger's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.