14days from delivery
- Refund
- Refund to your payment method
- Cost to return
- See the store's policy
Sale and final-sale items
- Final sale: Sale items
- Final sale: Personalized or custom items
Good to know
- Policy read automatically from the store's own policy page
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- See the store's policy
Bought something from HBX?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to HBX?
14 days, counted from the day it's delivered.
Does HBX charge for returns?
See the store's policy
How does HBX refund a return?
Refund to your payment method
Can I return sale or final-sale items to HBX?
These can't be returned: Sale items; Personalized or custom items.
Is HBX's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: See the store's policy. (Not confirmed on the store's site.)
How do I know if my HBX order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: HBX's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.