TagsOnCheck an item

Stores / Jackson & Perkins

Jackson & Perkins return policy

Plants carry a satisfaction guarantee for replacement or store credit, and non-defective tools and accessories must be reported within 60 days.

60days from delivery
Refund
Plants are replaced free or credited toward a future purchase; sale items get merchandise credit only.
Cost to return
Non-defective tools, plants, and accessories incur a 20% restocking fee plus freight.

Sale and final-sale items

  • Final sale: Sale items (merchandise credit only)
  • Final sale: Damaged or dead-on-arrival items reported after 48 hours from receipt
  • Final sale: Spring-sold plants reported after 90 days from receipt
  • Final sale: Fall-sold roses, perennials, trees, shrubs, and bulbs reported after May 30 of the following year
  • Final sale: Non-defective tools or accessories returned after 60 days

US vs Canada

Jackson & Perkins doesn't sell online in Canada.

Bought something from Jackson & Perkins?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Jackson & Perkins?

60 days, counted from the day it's delivered.

Does Jackson & Perkins charge for returns?

Non-defective tools, plants, and accessories incur a 20% restocking fee plus freight.

How does Jackson & Perkins refund a return?

Plants are replaced free or credited toward a future purchase; sale items get merchandise credit only.

Can I return sale or final-sale items to Jackson & Perkins?

These can't be returned: Sale items (merchandise credit only); Damaged or dead-on-arrival items reported after 48 hours from receipt; Spring-sold plants reported after 90 days from receipt; Fall-sold roses, perennials, trees, shrubs, and bulbs reported after May 30 of the following year; Non-defective tools or accessories returned after 60 days.

How do I know if my Jackson & Perkins order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Jackson & Perkins's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.