Stores / Jacquemus
Jacquemus return policy
Eligible items can be sent back within 14 days of delivery, provided they are unworn with all accessories and dust bag, using the prepaid label.
- Refund
- Credited to the original payment method within 14 business days of receiving the return; items not in original condition may be refused.
- Cost to return
- Free, except for certain special sales.
US vs Canada
Jacquemus doesn't sell online in Canada.
Bought something from Jacquemus?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Jacquemus?
14 days, counted from the day it's delivered.
Does Jacquemus charge for returns?
Free, except for certain special sales.
How does Jacquemus refund a return?
Credited to the original payment method within 14 business days of receiving the return; items not in original condition may be refused.
Can I return sale or final-sale items to Jacquemus?
Jacquemus's policy doesn't list any final-sale items.
How do I know if my Jacquemus order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Jacquemus's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.