15days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Final sale: Archive
- Final sale: Sale items
US vs Canada
Checked on Johanna Ortiz's Canada site.
- Window
- 15 days from delivery
- Cost to return
- See the refund policy
- International returns offered.
Bought something from Johanna Ortiz?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Johanna Ortiz?
15 days, counted from the day it's delivered.
Does Johanna Ortiz charge for returns?
See the refund policy
How does Johanna Ortiz refund a return?
Original payment method
Can I return sale or final-sale items to Johanna Ortiz?
These can't be returned: Archive; Sale items.
Is Johanna Ortiz's return policy different in Canada?
In Canada: 15 days to return it. Cost to return: See the refund policy.
How do I know if my Johanna Ortiz order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Johanna Ortiz's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.