Stores / John Hardy
John Hardy return policy
Returns or exchanges within 30 days for eligible unworn merchandise.
- Refund
- Original payment method
- Cost to return
- Free FedEx return label for domestic US orders; international returns carry duties and taxes, and EU customers pay return shipping
Sale and final-sale items
- Final sale: Final sale styles
- Final sale: Made-to-order sizes
- Final sale: Custom-engraved styles
- Final sale: Complimentary gifts with purchase
- Final sale: Gift cards
- Final sale: Merchandise credits
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Free FedEx return label for domestic US orders; international returns carry duties and taxes, and EU customers pay return shipping
Bought something from John Hardy?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to John Hardy?
30 days, counted from your order date.
Does John Hardy charge for returns?
Free FedEx return label for domestic US orders; international returns carry duties and taxes, and EU customers pay return shipping
How does John Hardy refund a return?
Original payment method
Can I return sale or final-sale items to John Hardy?
These can't be returned: Final sale styles; Made-to-order sizes; Custom-engraved styles; Complimentary gifts with purchase; Gift cards; Merchandise credits.
Is John Hardy's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free FedEx return label for domestic US orders; international returns carry duties and taxes, and EU customers pay return shipping. (Not confirmed on the store's site.)
How do I know if my John Hardy order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: John Hardy's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.