Stores / Jos. A. Bank
Jos. A. Bank return policy
Returns and exchanges are accepted within 90 days of the original purchase date, in store or by mail, with some exclusions.
- Refund
- Original payment method (not stated on the official pages checked)
- Cost to return
- Free returns, per josbank.com product page
Sale and final-sale items
- Final sale: Final sale items
- Final sale: Monogrammed items
- Final sale: Face masks
- Final sale: Custom orders (separate terms)
US vs Canada
Jos. A. Bank doesn't sell online in Canada.
Bought something from Jos. A. Bank?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Jos. A. Bank?
90 days, counted from your order date.
Does Jos. A. Bank charge for returns?
Free returns, per josbank.com product page
How does Jos. A. Bank refund a return?
Original payment method (not stated on the official pages checked)
Can I return sale or final-sale items to Jos. A. Bank?
These can't be returned: Final sale items; Monogrammed items; Face masks; Custom orders (separate terms).
How do I know if my Jos. A. Bank order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Jos. A. Bank's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.