Stores / Journelle
Journelle return policy
Returns or exchanges within 14 days of receipt; refunds have a 7% restocking fee.
- Refund
- Original payment method
- Cost to return
- 7% restocking fee on refunds
Sale and final-sale items
- Final sale: Underwear
- Final sale: Bodysuits
- Final sale: Swim bottoms
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- 7% restocking fee on refunds
Bought something from Journelle?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Journelle?
14 days, counted from the day it's delivered.
Does Journelle charge for returns?
7% restocking fee on refunds
How does Journelle refund a return?
Original payment method
Can I return sale or final-sale items to Journelle?
These can't be returned: Underwear; Bodysuits; Swim bottoms.
Is Journelle's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: 7% restocking fee on refunds. (Not confirmed on the store's site.)
How do I know if my Journelle order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Journelle's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.