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KitchenAid return policy

Countertop appliances, kitchenware, and kitchen tools bought on KitchenAid.com can be returned within 60 days of shipment, while major appliances have a 15-day window from delivery.

60days from shipping
Refund
Full refund of the product purchase price or a replacement, credited within 7-10 business days to the original payment method.
Cost to return
Return shipping is free for small appliances (U.S. customers who call the returns team), except parts and accessories; major appliance delivery, shipping, and service fees are not refunded.

Sale and final-sale items

  • Final sale: Personalized orders such as engraved products
  • Final sale: Free gifts
  • Final sale: Gift wrap services
  • Final sale: Parts and accessories (return shipping not free)

US vs Canada

KitchenAid doesn't sell online in Canada.

Bought something from KitchenAid?

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Common questions

How long do I have to return something to KitchenAid?

60 days, counted from the day it ships.

Does KitchenAid charge for returns?

Return shipping is free for small appliances (U.S. customers who call the returns team), except parts and accessories; major appliance delivery, shipping, and service fees are not refunded.

How does KitchenAid refund a return?

Full refund of the product purchase price or a replacement, credited within 7-10 business days to the original payment method.

Can I return sale or final-sale items to KitchenAid?

These can't be returned: Personalized orders such as engraved products; Free gifts; Gift wrap services; Parts and accessories (return shipping not free).

How do I know if my KitchenAid order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: KitchenAid's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.