Stores / Kiyo Home

Kiyo Home return policy

30-day guarantee from delivery: free replacement for damaged or defective items, partial store credit or a return for items you don't like.

30days from delivery
Refund
Partial store credit; no refund for damaged or defective items (replacement only)
Cost to return
Customer pays return shipping and any customs charges

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from delivery
Cost to return
Customer pays return shipping and any customs charges

Bought something from Kiyo Home?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Kiyo Home?

30 days, counted from the day it's delivered.

Does Kiyo Home charge for returns?

Customer pays return shipping and any customs charges

How does Kiyo Home refund a return?

Partial store credit; no refund for damaged or defective items (replacement only)

Can I return sale or final-sale items to Kiyo Home?

Kiyo Home's policy doesn't list any final-sale items.

Is Kiyo Home's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Customer pays return shipping and any customs charges. (Not confirmed on the store's site.)

How do I know if my Kiyo Home order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Kiyo Home's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.