Stores / Kotn

Kotn return policy

Full refund within 15 days of delivery (online) or purchase (in-store) for eligible items in Canada and the US.

15days from delivery
Refund
Full refund; exchange or store credit also available within 30 days
Cost to return
Free

Sale and final-sale items

  • Final sale: sale items
  • Final sale: socks
  • Final sale: hats
  • Final sale: gift cards
  • Final sale: third-party products

Canada vs US

Not confirmed: the store's site didn't state its terms.

Window
15 days from delivery
Cost to return
Free

Bought something from Kotn?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Kotn?

15 days, counted from the day it's delivered.

Does Kotn charge for returns?

Free

How does Kotn refund a return?

Full refund; exchange or store credit also available within 30 days

Can I return sale or final-sale items to Kotn?

These can't be returned: sale items; socks; hats; gift cards; third-party products.

Is Kotn's return policy different in the US?

In the US: 15 days to return it. Cost to return: Free. (Not confirmed on the store's site.)

How do I know if my Kotn order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Kotn's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.