Stores / Lively
Lively return policy
Lively accepts returns of products bought directly from Lively within 30 days of receiving the item, if returned in like-new condition with original packaging.
- Refund
- Credited to the original payment method within 21 business days of receiving the returned item.
- Cost to return
- Customer pays return shipping; shipping charges are non-refundable.
US vs Canada
Lively doesn't sell online in Canada.
Bought something from Lively?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Lively?
30 days, counted from the day it's delivered.
Does Lively charge for returns?
Customer pays return shipping; shipping charges are non-refundable.
How does Lively refund a return?
Credited to the original payment method within 21 business days of receiving the returned item.
Can I return sale or final-sale items to Lively?
Lively's policy doesn't list any final-sale items.
How do I know if my Lively order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Lively's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.