Stores / LL Flooring
LL Flooring return policy
Products can be returned within 30 days of receipt, subject to a 25% restocking fee and condition rules; installed, custom, close-out, and clearance items are excluded.
- Refund
- Refund less the 25% restocking fee; shipping and delivery fees are non-refundable.
- Cost to return
- Buyer pays any additional shipping costs for a return or exchange; 25% restocking fee applies.
Sale and final-sale items
- Final sale: Installed products
- Final sale: Custom products
- Final sale: Close-out products
- Final sale: Unfinished products
- Final sale: Clearance products
- Final sale: Products not in original condition and packaging
US vs Canada
LL Flooring doesn't sell online in Canada.
Bought something from LL Flooring?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to LL Flooring?
30 days, counted from the day it's delivered.
Does LL Flooring charge for returns?
Buyer pays any additional shipping costs for a return or exchange; 25% restocking fee applies.
How does LL Flooring refund a return?
Refund less the 25% restocking fee; shipping and delivery fees are non-refundable.
Can I return sale or final-sale items to LL Flooring?
These can't be returned: Installed products; Custom products; Close-out products; Unfinished products; Clearance products; Products not in original condition and packaging.
How do I know if my LL Flooring order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: LL Flooring's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.