Stores / Lulus
Lulus return policy
Postmark or drop off returns within 30 days of delivery, new with tags.
- Refund
- Original payment method, 10-14 business days after arrival; free option for online store credit
- Cost to return
- $6 return fee for refunds; free for store credit
Sale and final-sale items
- Final sale: Items marked Final Sale on the product page
US vs Canada
Checked on Lulus's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Label fee shown when you create the return, deducted from the refund
- Duties and taxes are refunded under the CREDITS program.
Bought something from Lulus?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Lulus?
30 days, counted from the day it's delivered.
Does Lulus charge for returns?
$6 return fee for refunds; free for store credit
How does Lulus refund a return?
Original payment method, 10-14 business days after arrival; free option for online store credit
Can I return sale or final-sale items to Lulus?
These can't be returned: Items marked Final Sale on the product page.
Is Lulus's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Label fee shown when you create the return, deducted from the refund.
How do I know if my Lulus order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Lulus's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.