Stores / Madewell
Madewell return policy
Request within 30 days of purchase; must be received and processed within 30 days for a refund to your original payment.
- Refund
- Original payment method
- Cost to return
- $7.50 deducted with the prepaid label; free in store
Sale and final-sale items
- Final sale: Monogrammed or personalized
- Final sale: Altered items
- Final sale: Final sale
Good to know
- Marketplace items follow the partner's policy
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- International return fee (reported about US$23 for Canada)
Bought something from Madewell?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Madewell?
30 days, counted from your order date.
Does Madewell charge for returns?
$7.50 deducted with the prepaid label; free in store
How does Madewell refund a return?
Original payment method
Can I return sale or final-sale items to Madewell?
These can't be returned: Monogrammed or personalized; Altered items; Final sale.
Is Madewell's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: International return fee (reported about US$23 for Canada). (Not confirmed on the store's site.)
How do I know if my Madewell order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Madewell's returns page · checked 2026-10-13. Policies change; confirm on the store's site before you ship a return.