Stores / Max Mara
Max Mara return policy
Request a return within 14 days of delivery, then 14 more days to send it.
14days from delivery
- Refund
- Original payment method
- Cost to return
- Free
Sale and final-sale items
- Final sale: Le Parfum fragrance
- Final sale: Tailored or altered pieces
Good to know
- No online exchanges: return and reorder
- In-store purchases: 7 days, exchange or store credit only
US vs Canada
Checked on Max Mara's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free
- Request within 14 days of delivery, then 14 more days to send it.
Bought something from Max Mara?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Max Mara?
14 days, counted from the day it's delivered.
Does Max Mara charge for returns?
Free
How does Max Mara refund a return?
Original payment method
Can I return sale or final-sale items to Max Mara?
These can't be returned: Le Parfum fragrance; Tailored or altered pieces.
Is Max Mara's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free.
How do I know if my Max Mara order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Max Mara's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.