30days from shipping
- Refund
- Refund to your payment method
- Cost to return
- See the store's policy
Good to know
- Policy read automatically from the store's own policy page
Canada vs US
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from shipping
- Cost to return
- See the store's policy
Bought something from Mats?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Mats?
30 days, counted from the day it ships.
Does Mats charge for returns?
See the store's policy
How does Mats refund a return?
Refund to your payment method
Can I return sale or final-sale items to Mats?
Mats's policy doesn't list any final-sale items.
Is Mats's return policy different in the US?
In the US: 30 days to return it. Cost to return: See the store's policy. (Not confirmed on the store's site.)
How do I know if my Mats order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Mats's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.