14days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Final sale: Items marked final sale
US vs Canada
Checked on Mata Traders's Canada site.
- Window
- 14 days from delivery
- Cost to return
- See the refund policy
- Returns
- International orders are not eligible for the Easy Returns + Package Protection Policy, but international customers can still return or exchange items if reques
Bought something from Mata Traders?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Mata Traders?
14 days, counted from the day it's delivered.
Does Mata Traders charge for returns?
See the refund policy
How does Mata Traders refund a return?
Original payment method
Can I return sale or final-sale items to Mata Traders?
These can't be returned: Items marked final sale.
Is Mata Traders's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: See the refund policy.
How do I know if my Mata Traders order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Mata Traders's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.