Stores / MATE the Label
MATE the Label return policy
Returns or exchanges within 30 days of purchase, unworn and unwashed; $9 deducted from cash refunds unless you added free returns.
- Refund
- Original payment method
- Cost to return
- $9 deducted from refunds (unless you bought the returns add-on)
Sale and final-sale items
- Final sale: Final sale items
US vs Canada
Checked on MATE the Label's Canada site.
- Window
- 30 days from order
- Cost to return
- $9 deducted from refunds (unless you bought the returns add-on)
- International returns accepted on non-final-sale items in original condition.
Bought something from MATE the Label?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to MATE the Label?
30 days, counted from your order date.
Does MATE the Label charge for returns?
$9 deducted from refunds (unless you bought the returns add-on)
How does MATE the Label refund a return?
Original payment method
Can I return sale or final-sale items to MATE the Label?
These can't be returned: Final sale items.
Is MATE the Label's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $9 deducted from refunds (unless you bought the returns add-on).
How do I know if my MATE the Label order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: MATE the Label's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.