Stores / Moleskine
Moleskine return policy
Returns are requested within 14 days of receiving the parcel, and the return must reach Moleskine within 14 days of the return authorization.
- Refund
- Processed within 14 days of inspection, normally to the original payment method.
- Cost to return
- Not stated in the pages I retrieved; the official FAQ only promises free parcel collection for wrong-item shipments.
Sale and final-sale items
- Final sale: Personalized products (unless defective or the personalization is defective)
- Final sale: Products delivered sealed and opened after delivery
- Final sale: Items not in unused, original condition on arrival at the warehouse
US vs Canada
Moleskine doesn't sell online in Canada.
Bought something from Moleskine?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Moleskine?
14 days, counted from the day it's delivered.
Does Moleskine charge for returns?
Not stated in the pages I retrieved; the official FAQ only promises free parcel collection for wrong-item shipments.
How does Moleskine refund a return?
Processed within 14 days of inspection, normally to the original payment method.
Can I return sale or final-sale items to Moleskine?
These can't be returned: Personalized products (unless defective or the personalization is defective); Products delivered sealed and opened after delivery; Items not in unused, original condition on arrival at the warehouse.
How do I know if my Moleskine order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Moleskine's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.