Stores / Moncler

Moncler return policy

Tell Moncler within 20 days of receiving it, then ship it back within 14 days.

20days from delivery
Refund
Original payment method
Cost to return
Free prepaid UPS label

Sale and final-sale items

  • Final sale: Personalized items
  • Final sale: Fragrances

Good to know

  • Return in the country it was delivered to
  • Each item can be exchanged once

US vs Canada

Checked on Moncler's Canada site.

Window
20 days from delivery
Cost to return
Free prepaid UPS label

Bought something from Moncler?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Moncler?

20 days, counted from the day it's delivered.

Does Moncler charge for returns?

Free prepaid UPS label

How does Moncler refund a return?

Original payment method

Can I return sale or final-sale items to Moncler?

These can't be returned: Personalized items; Fragrances.

Is Moncler's return policy different in Canada?

In Canada: 20 days to return it. Cost to return: Free prepaid UPS label.

How do I know if my Moncler order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Moncler's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.