Stores / Monoprice

Monoprice return policy

Monoprice accepts returns for a replacement or refund within 30 days of delivery, with an RMA required for Monoprice-branded products.

30days from delivery
Refund
Refund to the original payment method, posted within up to 7 business days; store credit or check takes up to 14 business days.
Cost to return
Customer pays return shipping; the shipper is responsible for packing and shipping safely.

Sale and final-sale items

  • Final sale: Products not purchased from Monoprice
  • Final sale: Items returned without original accessories, retail box, or manuals
  • Final sale: Items with physical damage or wear and tear
  • Final sale: Items that appear tampered with or altered
  • Final sale: Items that do not match the originally purchased product
  • Final sale: Consumable or one-time-use items such as disposable batteries, universal battery packs, inkjet or toner cartridges, and cleaning fluids

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from delivery
Cost to return
Customer pays return shipping; the shipper is responsible for packing and shipping safely.

Bought something from Monoprice?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Monoprice?

30 days, counted from the day it's delivered.

Does Monoprice charge for returns?

Customer pays return shipping; the shipper is responsible for packing and shipping safely.

How does Monoprice refund a return?

Refund to the original payment method, posted within up to 7 business days; store credit or check takes up to 14 business days.

Can I return sale or final-sale items to Monoprice?

These can't be returned: Products not purchased from Monoprice; Items returned without original accessories, retail box, or manuals; Items with physical damage or wear and tear; Items that appear tampered with or altered; Items that do not match the originally purchased product; Consumable or one-time-use items such as disposable batteries, universal battery packs, inkjet or toner cartridges, and cleaning fluids.

Is Monoprice's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Customer pays return shipping; the shipper is responsible for packing and shipping safely. (Not confirmed on the store's site.)

How do I know if my Monoprice order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Monoprice's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.