Stores / Mytheresa

Mytheresa return policy

30 days from receipt. Unworn, tags attached, boxes and dust bags included.

30days from delivery
Refund
Original payment method (or store credit)
Cost to return
Free with the included label, from the country it shipped to

Sale and final-sale items

  • Final sale: Items marked final sale
  • Final sale: Customized items
  • Final sale: Gift cards

Good to know

  • Return with the same carrier that delivered it

US vs Canada

Checked on Mytheresa's Canada site.

Window
30 days from delivery
Cost to return
Free with the included label, from the country it shipped to
  • Return it from Canada with the one prepaid DHL label; returns from another country aren't free.

Bought something from Mytheresa?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Mytheresa?

30 days, counted from the day it's delivered.

Does Mytheresa charge for returns?

Free with the included label, from the country it shipped to

How does Mytheresa refund a return?

Original payment method (or store credit)

Can I return sale or final-sale items to Mytheresa?

These can't be returned: Items marked final sale; Customized items; Gift cards.

Is Mytheresa's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Free with the included label, from the country it shipped to.

How do I know if my Mytheresa order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Mytheresa's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.