Stores / Nanit
Nanit return policy
Returns within 30 days of delivery for a full refund, with a 10-day RMA receipt deadline.
- Refund
- Original form of payment
- Cost to return
- $15 restocking fee for orders with a camera or stand, $10 for other orders, deducted from refund; pre-paid shipping label provided; shipping charges non-refundable
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- $15 restocking fee for orders with a camera or stand, $10 for other orders, deducted from refund; pre-paid shipping label provided; shipping charges non-refundable
Bought something from Nanit?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Nanit?
30 days, counted from the day it's delivered.
Does Nanit charge for returns?
$15 restocking fee for orders with a camera or stand, $10 for other orders, deducted from refund; pre-paid shipping label provided; shipping charges non-refundable
How does Nanit refund a return?
Original form of payment
Can I return sale or final-sale items to Nanit?
Nanit's policy doesn't list any final-sale items.
Is Nanit's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $15 restocking fee for orders with a camera or stand, $10 for other orders, deducted from refund; pre-paid shipping label provided; shipping charges non-refundable. (Not confirmed on the store's site.)
How do I know if my Nanit order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Nanit's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.