Stores / NYX Professional Makeup

NYX Professional Makeup return policy

Online purchases from NYXCosmetics.com can be returned by mail within 45 days of receiving the order for a full refund; Canadian terms were not found.

45days from delivery
Refund
Full item price plus applicable taxes, back to the original form of payment; exchanges are no longer accepted.
Cost to return
Free return shipping through the official returns channel (asterisked conditions apply).

Sale and final-sale items

  • Final sale: Clearance items
  • Final sale: Markdown items in promotions
  • Final sale: Ineligible items in a return package (not credited)

US vs Canada

NYX Professional Makeup doesn't sell online in Canada.

Bought something from NYX Professional Makeup?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to NYX Professional Makeup?

45 days, counted from the day it's delivered.

Does NYX Professional Makeup charge for returns?

Free return shipping through the official returns channel (asterisked conditions apply).

How does NYX Professional Makeup refund a return?

Full item price plus applicable taxes, back to the original form of payment; exchanges are no longer accepted.

Can I return sale or final-sale items to NYX Professional Makeup?

These can't be returned: Clearance items; Markdown items in promotions; Ineligible items in a return package (not credited).

How do I know if my NYX Professional Makeup order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: NYX Professional Makeup's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.