Stores / O'Neill
O'Neill return policy
Items bought directly from us.oneill.com can be returned unused with tags attached for a refund within 30 days of purchase, though this page may be out of date.
- Refund
- Full refund to original payment, less a $6.99 return handling fee; original shipping is not refunded.
- Cost to return
- $6.99 handling fee deducted from the refunded value.
US vs Canada
O'Neill doesn't sell online in Canada.
Bought something from O'Neill?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to O'Neill?
30 days, counted from your order date.
Does O'Neill charge for returns?
$6.99 handling fee deducted from the refunded value.
How does O'Neill refund a return?
Full refund to original payment, less a $6.99 return handling fee; original shipping is not refunded.
Can I return sale or final-sale items to O'Neill?
O'Neill's policy doesn't list any final-sale items.
How do I know if my O'Neill order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: O'Neill's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.