Stores / Ooni
Ooni return policy
Unused items in original packaging can be returned within 60 days of receipt, after contacting support to authorize the return.
- Refund
- Not stated
- Cost to return
- Not stated
Sale and final-sale items
- Final sale: Grocery products
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 60 days from delivery
- Cost to return
- Not stated
Bought something from Ooni?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Ooni?
60 days, counted from the day it's delivered.
Does Ooni charge for returns?
Not stated
How does Ooni refund a return?
Not stated
Can I return sale or final-sale items to Ooni?
These can't be returned: Grocery products.
Is Ooni's return policy different in Canada?
In Canada: 60 days to return it. Cost to return: Not stated. (Not confirmed on the store's site.)
How do I know if my Ooni order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Ooni's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.