Stores / ONIA
ONIA return policy
Free returns and exchanges within 14 days of delivery for full-price pieces, unworn with tags and hygiene liner.
14days from delivery
- Refund
- Original payment method
- Cost to return
- Free
Sale and final-sale items
- Final sale: Final sale pieces
US vs Canada
Checked on ONIA's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free
- International returns are also accepted within 14 days of delivery.
Bought something from ONIA?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to ONIA?
14 days, counted from the day it's delivered.
Does ONIA charge for returns?
Free
How does ONIA refund a return?
Original payment method
Can I return sale or final-sale items to ONIA?
These can't be returned: Final sale pieces.
Is ONIA's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free.
How do I know if my ONIA order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: ONIA's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.