Stores / Oura
Oura return policy
Oura accepts returns of fully functional, undamaged products within 30 days of receiving the original order, with one return or exchange per item.
- Refund
- Full refund of the product price in the same currency as the original payment; shipping and handling charges are not refunded.
- Cost to return
- Original shipping, handling, and customs fees are non-refundable; the official pages reviewed do not state the customer's return shipping cost.
Sale and final-sale items
- Final sale: Warranty replacements
- Final sale: Original shipping and handling charges, including customs fees
- Final sale: Refunds after an exchange has been completed
- Final sale: A second return or exchange of the same item
- Final sale: Oura Ring Gen3 exchanges (refund and reorder instead)
- Final sale: Purchases from retailers such as Amazon or Best Buy (handled by the retailer)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Original shipping, handling, and customs fees are non-refundable; the official pages reviewed do not state the customer's return shipping cost.
Bought something from Oura?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Oura?
30 days, counted from the day it's delivered.
Does Oura charge for returns?
Original shipping, handling, and customs fees are non-refundable; the official pages reviewed do not state the customer's return shipping cost.
How does Oura refund a return?
Full refund of the product price in the same currency as the original payment; shipping and handling charges are not refunded.
Can I return sale or final-sale items to Oura?
These can't be returned: Warranty replacements; Original shipping and handling charges, including customs fees; Refunds after an exchange has been completed; A second return or exchange of the same item; Oura Ring Gen3 exchanges (refund and reorder instead); Purchases from retailers such as Amazon or Best Buy (handled by the retailer).
Is Oura's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Original shipping, handling, and customs fees are non-refundable; the official pages reviewed do not state the customer's return shipping cost. (Not confirmed on the store's site.)
How do I know if my Oura order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Oura's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.