Stores / Pandora
Pandora return policy
Unused items in original condition from the US online store can be returned by mail or in store within 30 days of purchase, but sale items are final.
- Refund
- Issued to the original payment method; PayPal purchases receive a gift card instead.
- Cost to return
- Free for mail returns, which come with a prepaid return label (the page implies this rather than stating it outright).
Sale and final-sale items
- Final sale: Sale items
- Final sale: Pandora Gift Cards
- Final sale: E-Gift Cards
- Final sale: Promotional, clearance, or sale items (terms may differ)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Free for mail returns, which come with a prepaid return label (the page implies this rather than stating it outright).
Bought something from Pandora?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Pandora?
30 days, counted from your order date.
Does Pandora charge for returns?
Free for mail returns, which come with a prepaid return label (the page implies this rather than stating it outright).
How does Pandora refund a return?
Issued to the original payment method; PayPal purchases receive a gift card instead.
Can I return sale or final-sale items to Pandora?
These can't be returned: Sale items; Pandora Gift Cards; E-Gift Cards; Promotional, clearance, or sale items (terms may differ).
Is Pandora's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free for mail returns, which come with a prepaid return label (the page implies this rather than stating it outright). (Not confirmed on the store's site.)
How do I know if my Pandora order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Pandora's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.