Stores / Paul Smith
Paul Smith return policy
Shoppers can return or exchange unworn, unwashed items within 14 days of receiving the order, and US returns are free.
- Refund
- Refund within 14 days of receiving the order; refund method not stated on the US page
- Cost to return
- Free for US orders
Sale and final-sale items
- Final sale: Monogrammed products
- Final sale: Personalised or customised orders
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Free for US orders
Bought something from Paul Smith?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Paul Smith?
14 days, counted from the day it's delivered.
Does Paul Smith charge for returns?
Free for US orders
How does Paul Smith refund a return?
Refund within 14 days of receiving the order; refund method not stated on the US page
Can I return sale or final-sale items to Paul Smith?
These can't be returned: Monogrammed products; Personalised or customised orders.
Is Paul Smith's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free for US orders. (Not confirmed on the store's site.)
How do I know if my Paul Smith order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Paul Smith's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.