Stores / Peoples Jewellers
Peoples Jewellers return policy
Returns are accepted within 30 days, and exchanges within 60 days for jewellery (watches 30 days), though exchanges must be done in store.
- Refund
- Credited to the original payment method, excluding delivery charges for online orders; gift card refunds are issued as a new gift card.
- Cost to return
- Online orders can be returned by mail with a prepaid label (per the store's gift FAQ); the policy page does not state a return shipping fee.
Sale and final-sale items
- Final sale: Special ordered watches
- Final sale: Custom designs
- Final sale: Gift cards
- Final sale: Jewellery engraved with personal information
- Final sale: Jewellery altered or modified beyond sizing or stone setting
- Final sale: Protection plan replacement merchandise
Canada vs US
Peoples Jewellers doesn't sell online in US.
Bought something from Peoples Jewellers?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Peoples Jewellers?
30 days, counted from your order date.
Does Peoples Jewellers charge for returns?
Online orders can be returned by mail with a prepaid label (per the store's gift FAQ); the policy page does not state a return shipping fee.
How does Peoples Jewellers refund a return?
Credited to the original payment method, excluding delivery charges for online orders; gift card refunds are issued as a new gift card.
Can I return sale or final-sale items to Peoples Jewellers?
These can't be returned: Special ordered watches; Custom designs; Gift cards; Jewellery engraved with personal information; Jewellery altered or modified beyond sizing or stone setting; Protection plan replacement merchandise.
How do I know if my Peoples Jewellers order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Peoples Jewellers's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.