Stores / Petal & Pup
Petal & Pup return policy
Returns shipped back within 30 days of delivery are accepted for a refund, store credit or exchange.
- Refund
- Refund, store credit or exchange
- Cost to return
- Label through the returns portal
Sale and final-sale items
- Final sale: Items marked Final Sale
- Final sale: Items marked Not Eligible for Return
US vs Canada
Checked on Petal & Pup's Canada site.
- Window
- 30 days from delivery
- Cost to return
- No prepaid label: ship it with your own carrier
- Duties and taxes aren't refunded.
Bought something from Petal & Pup?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Petal & Pup?
30 days, counted from the day it's delivered.
Does Petal & Pup charge for returns?
Label through the returns portal
How does Petal & Pup refund a return?
Refund, store credit or exchange
Can I return sale or final-sale items to Petal & Pup?
These can't be returned: Items marked Final Sale; Items marked Not Eligible for Return.
Is Petal & Pup's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: No prepaid label: ship it with your own carrier.
How do I know if my Petal & Pup order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Petal & Pup's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.