Stores / Petco
Petco return policy
Petco accepts returns to any Petco or Unleashed store or a petco.com warehouse within 60 days, with full refunds for returns in the first 30 days (counted from shipment for online orders).
- Refund
- Full refund to the original payment method within 30 days; 31-60 days receives a full refund as merchandise credit.
- Cost to return
- Returns to a store are free; shipping charges are non-refundable.
Sale and final-sale items
- Final sale: Prescription medicine and pharmacy products
US vs Canada
Petco doesn't sell online in Canada.
Bought something from Petco?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Petco?
60 days, counted from the day it ships.
Does Petco charge for returns?
Returns to a store are free; shipping charges are non-refundable.
How does Petco refund a return?
Full refund to the original payment method within 30 days; 31-60 days receives a full refund as merchandise credit.
Can I return sale or final-sale items to Petco?
These can't be returned: Prescription medicine and pharmacy products.
How do I know if my Petco order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Petco's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.